• /home/barbar84/www/wp-conte.../plugins/sujqvwi/ShExBy/shex_roo.../var/softacul.../uvdesk
• File: uvdesk.sql
• Dòng [
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(2, NULL, 'Agent Reply To The Customer''s ticket', 'New Reply Added on ticket #{% ticket.id %}', ' <p></p>\n <p></p>\n <p></p>\n <p></p>\n <p style="text-align: center">{%global.companyLogo%}</p>\n <p style="text-align: center">\n <br>\n </p>\n <p style="text-align: center">\n <span style="font-size: 18px">\n <b style="font-weight:bold">New Response!!</b>\n </span>\n </p>\n <span style="font-size: 18px">\n <b style="font-weight:bold"> </b>\n </span>\n <p>\n <br>\n </p>\n <p></p>\n <p></p> Hello {%ticket.customerName%},\n <p></p>\n <p></p>\n <p>\n <span style="line-height: 1.42857">\n <br>\n </span>\n </p>\n <p>\n <span style="line-height: 1.42857">A reply has been added by the </span>{%ticket.agentName%} on your ticket {%ticket.id%}. Kindly follow this link {%ticket.customerLink%}\n to get the insight of the message.\n <span style="line-height: 1.42857"> </span>\n </p>\n <p>\n <span style="line-height: 1.42857">\n <br>\n </span>\n </p>\n <p>\n <span style="line-height: 1.42857">Here go the ticket message:</span>\n </p>\n <p>{%ticket.threadMessage%}{%ticket.attachments%}\n <br>\n </p>\n <p></p>\n <p></p>\n <p>\n <br>\n </p>\n <p></p>\n <p>Thanks and Regards</p>\n <p>{%global.companyName%}\n <br>\n </p>\n <br>\n <p></p>\n <p></p>\n <p></p>\n <p></p>\n <p></p>', 'ticket', 1),
Ấn tiếp tục để Delete và ở lại trang, ấn Delete để Delete và quay về List dòng
