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www
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uvdesk
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File:
uvdesk.sql
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Dòng [
225
/
1226
]:
(3, NULL, 'Ticket generated by customer', 'A new ticket #{%ticket.id%} has been generated by {%ticket.customerName%}', '<p></p>\n<p></p>\n<p style="text-align: center; ">{%global.companyLogo%}</p>\n<p style="text-align: center; ">\n <br />\n</p>\n<p style="text-align: center; ">\n <b>\n <span style="font-size: 18px;">Ticket generated!!</span>\n </b>\n</p>\n<br />Hello {%ticket.agentName%},\n<p></p>\n<p>\n <br />\n</p>\n<p>A new ticket {%ticket.id%} has been generated by {%ticket.customerName%} from the id {%ticket.customerEmail%}. Hit on the link provided so that you can have the access to the ticket {%ticket.agentLink%}.</p>\n<p>\n <br />\n</p>\n<p>Here goes the ticket message:</p>\n<p>{%ticket.threadMessage%}\n {%ticket.attachments%}\n <br />\n</p>\n<p>\n <br />\n</p>\n<p>\n <br />\n</p> Thanks and Regards\n<p></p>\n<p>{%global.companyName%}\n <br />\n</p>\n<p></p>\n<p></p>', 'ticket', 1),
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