<soft xmlns="http://www.softaculous.com">

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<overview>

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<img src="logo.gif" style="float:right;margin:10px;" alt="" />{{overview}}

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</overview>

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<features>

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{{features}}

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</features>

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<demo>

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http://www.softaculous.com/demos/Maian_Support

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</demo>

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<ratings>

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http://www.softaculous.com/softwares/customersupport/Maian_Support

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</ratings>

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<space>

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65464843

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</space>

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<support>

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https://www.maianmedia.com/support

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</support>

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<version>

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4.6

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</version>

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<mod>16</mod>

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<mod_files>2</mod_files>

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<release_date>15-10-2023</release_date>

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<admin>admin</admin>

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<min_require>4.0</min_require>

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<softversion>

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4.5.4

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</softversion>

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<requirement check="php" type="version" operator="ge" value="7.1.0" />

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<requirement check="php" type="extension" name="mysqli" />

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<requirement check="php" type="extension" name="curl" />

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<requirement check="php" type="extension" name="SimpleXML" />

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<requirement check="php" type="extension" name="imap" />

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<requirement check="php" type="extension" name="json" />

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<languages>

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<english-overview>

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<font size="5" color="#182e7a">Maian Support</font> is a FREE support ticket system written in PHP/MySQL. Maian Support is a software with no nag screens, ads or spyware. It can be used for an unlimited time at no further cost.

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<br /><br />Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

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<br /><br />

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Maian Support is released under their own <a href="https://www.maiansupport.com/licence-free" target='_blank'>Free Licence</a>.

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</english-overview>

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<english-features>

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<font size="2" color="#1281B6"><b>Main Features List (Certain features are restricted in the Free Version)</b></font><br />

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<ul>

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<li>Easy to install support ticket system written in PHP/MySQL</li>

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<li>Multiple admin users with access levels / delete priorities</li>

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<li>Multiple departments</li>

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<li>Fully searchable F.A.Q with categories and ajax based voting system</li>

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<li>Validates as XHTML Strict. Clean, tableless design to meet modern standards.</li>

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<li>Template based for easy site integration</li>

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<li>E-mail templates for easy editing</li>

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<li>SMTP mail options</li>

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<li>Ability to start tickets via e-mail (uses IMAP functions)</li>

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<li>Dispute system so multiple people can respond to same ticket</li>

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<li>Multiple attachments with file/size restrictions</li>

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<li>Ticket portal to view tickets by e-mail address</li>

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<li>Custom fields to capture additional form information</li>

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<li>Notepad option for admin to make backend notes about tickets</li>

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<li>Open tickets via XML data posts. Any application that can trigger XML posts can open tickets</li>

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<li>BBCode support</li>

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<li>Option for visitors to change passwords</li>

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</ul>

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</english-features>

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<english-exp_ad_pass>New password. Leave blank if you do not want to reset the password</english-exp_ad_pass>

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<english-err_no_email>Please provide the email to reset the password</english-err_no_email>

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<english-err_no_such_email>The Admin email is incorrect and does not exist!</english-err_no_such_email>

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<english-no_pass_encrypt>Could not encrypt admin password because the domain is not pointing to the correct server</english-no_pass_encrypt>

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</languages>

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</soft>

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